Correspondence Writer

Job Information

Job Title: Correspondence Writer

Job Requisition ID: 81932

Ministry: Public Safety and Emergency Services

Location: Edmonton

Full or Part-Time: Full Time

Hours of Work: 36.25 hours per week

Permanent/Temporary: Permanent

Scope: Open Competition

Closing Date: April 16, 2026

Classification: Program Services 2

Salary: $2,487.97 bi-weekly to $3, 263.63 bi-weekly ($64,936 - $85,181 /year)

The Government of Alberta is committed to a diverse and inclusive public service that reflects the population we serve to best meet the needs of Albertans. Consider joining a team where diversity, inclusion and innovation are valued and supported. For more information on diversity and inclusion, please visit: https://www.alberta.ca/diversity-inclusion-policy.aspx The Ministry of Public Safety and Emergency Services is committed to protecting Albertans and keeping our communities safe.

Working alongside other ministries, law enforcement and other community and Indigenous partners, the ministry is part of the justice and public safety continuum and supports the unique needs of Albertans, while ensuring the sustainability and resilience of the system. The ministry leads the coordination, collaboration, and cooperation of organizations involved in the prevention of, response to, and recovery from emergencies in the province. This collaboration ensures the province is prepared for and resilient to the impacts of disasters.

For more information about the ministry please visit: https://www.alberta.ca/public-safety-and-emergency-services.aspx

Role Responsibilities

Under the general direction of the Manager, Policing Oversight and Contract Policing, the

Correspondence Writer supports the Ministry’s business plan goal of helping to ensure all Albertans can live in safe and resilient communities by responding to inquiries from the public, stakeholders, and government. The role provides specialized correspondence and communications support to the Contract Policing and Policing Oversight (CPPO) unit by researching issues and preparing accurate, timely, and well reasoned written materials that align with ministry, government, and program area priorities.

Key Responsibilities

• Research, draft, edit, and finalize a high volume of professional correspondence, briefing materials, and Action Request (AR/TAR) responses in accordance with ministry standards, templates, style guides, and established service timelines.
• Manage multiple concurrent correspondence files, often involving complex, sensitive, or time critical issues, while exercising sound judgment to ensure appropriate tone, clarity, and consistency of messaging for diverse audiences.
• Consult and collaborate with unit staff, program areas, cross ministry partners, and stakeholders to gather, analyze, and synthesize information to support accurate, current, and well reasoned written responses aligned with departmental and government positions.
• Coordinate with the Ministerial Correspondence Unit and internal partners to develop clear, coherent, and consistent messaging, particularly on matters with political, reputational, or public interest considerations.
• Apply quality assurance practices to ensure written materials are clear, complete, well structured, and appropriate for the intended audience, including reviewing and editing correspondence prepared by others.
• Manage records and information in compliance with ATIA, POPA, Government of Alberta, and ministry requirements, including leading FOIP related correspondence and administering SharePoint and correspondence tracking systems.
• Monitor correspondence volumes, trends, and emerging issues; report key findings and contribute to continuous improvement of correspondence processes, tools, and unit practices.
• Serve as a subject matter resource by providing guidance or training related to correspondence processes, writing standards, information management practices, and collaborative tools.

To succeed in this position, you will demonstrate a high degree of initiative, responsiveness, professionalism, sound judgment, and collaboration. You will have strong critical thinking skills, a keen attention to detail, and the ability to produce high quality written materials while managing competing priorities and tight timelines.

Please click on this link to view the job description for this position.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with und