Edmonton Senior Specialist in Resolution

Shape Alberta's police oversight as a Senior Resolution Specialist based in Edmonton. This role emphasizes your skills in mediation and resolving complex complaints through effective communication.

You will be an integral part of the Ministry of Public Safety and Emergency Services, focusing on managing high-risk cases using Alternative Dispute Resolution strategies. Collaboration is key as you work with legal teams to provide insights that foster trust and ensure fair outcomes for all parties.

Key Responsibilities

• Analyze complex complaints to recommend resolutions
• Lead Alternative Dispute Resolution processes
• Utilize advanced trauma-informed approaches in conflict situations
• Collaborate with legal and investigative teams
• Draft comprehensive reports for decision-makers

Requirements

• Bachelor’s degree in Criminal Justice or similar
• At least four years of relevant ADR experience
• Familiarity with police procedures and legislation
• Excellent communication and reporting skills
• Valid driver’s license and clear background check

Utilize your conflict resolution expertise to foster community trust and improve policing practice through effective complaint resolution.