Manager, Content Mgmt. Ops

Job Information

Job Title: Manager, Content Mgmt. Ops

Job Requisition ID: 83987

Ministry: Technology and Innovation

Location: Edmonton

Full or Part-Time: Full Time

Hours of Work: 36.25 hours per week

Permanent/Temporary: Ongoing

Scope: Open Competition

Closing Date: June 8, 2026

Classification: Manager Zone 2

Salary: $3,920.66 to $5,276.07 bi-weekly ($102,329 - $137,705/year)

Technology and Innovation is responsible for making innovation and technology the driving force behind Alberta’s economic growth and diversification. To learn more about us, please visit: https://www.alberta.ca/technology-and-innovation .

The Data & Content Management (DCM) division within the Ministry of Technology and Innovation (TI) is accountable for the Government of Alberta Data Strategy; enterprise-wide content management advice and services including data, information and records services; and the government’s internal artificial intelligence program including robotic process automation.

The Enterprise Content Management (ECM) branch provides government-wide leadership, strategic direction and delivery of services related to the governance and management of content, information, and records to ensure they are managed in alignment with applicable legislation and policy instruments.

Role Responsibilities

Are you ready to shape how the Government of Alberta (GoA) manages information in a digital and AI-enabled world? This is a unique opportunity to lead enterprise content management operations, modernize records practices, and drive the integration of AI into how government manages information at scale.

The ECM branch is looking for a Manager, Content Management Operations. This position reports to the Director, Content Management Operations.

The Responsibilities Of This Role Includes

• Leading the implementation, and modernization of functional retention labels in M365 (Records Management for Purview) SharePoint online ensuring alignment with legislative requirements, operational goals, and digital content management strategies.
• Driving compliance through the supervision of the Alberta Records Management Committee (ARMC) Secretariat. The ARMC is the governing body that approves retention schedules under the Records Management Regulation. The secretariat provides GoA and Agencies Boards and Commissions (ABCs) with advice and consultation on retention, IMT policies and alignment to the records management program, and provides support to the ARMC Secretary.
• AI & Innovation- apply AI to automate classification, retention, and compliance monitoring; use analytics and insights to improve lifecycle management.
• Collaborating with cross-functional teams and stakeholders to streamline workflows, align retention practices, and support enterprise-wide adoption.
• Supervising the technical team for monitoring, analyzing, and resolving retention schedule-related issues in M365, leveraging data insights and reporting tools to ensure accountability, mitigate risks, and improve processes.
• Driving continuous improvement by implementing automation tools, refining workflows, and developing performance metrics to measure the effectiveness of retention practices.
• Providing leadership and mentorship to the team, fostering a collaborative work environment, supporting workload management, and ensuring alignment with departmental priorities.
• Representing the branch in governance-related working groups, offering strategic advice, integrating reporting, and supporting compliance and operational objectives.

To Be Successful In This Position, You Will Demonstrate

• Strategic leadership and professional judgment to influence senior stakeholders and drive enterprise-wide adoption of modern records and content management practices.
• Innovation and analytical thinking to develop AI-driven solutions and assess complex organizational challenges.
• Strong collaboration and relationship-building across teams, ministries, and the broader GoA environment.
• Strong skills in M365 SharePoint Online and ability to align lifecycle management to system requirements.
• Advanced consultation, negotiation, risk management and conflict resolution skills to navigate diverse priorities and perspectives.

Please click on this link to view the job description for this position.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate th