Facilitator

Position

Facilitator

Location

Edmonton, AB

Type

Full Time

Salary

Starting at $54,000

What we are seeking

When was the last time you worked at an organization with a real purpose? Not a slogan or a jingle. A purpose that actually made society better. Something that you could identify with from day one. Has it been a while? Never? Well, here’s where your luck changes.

Prospect is one of Alberta’s most resourceful and successful not-for-profits. We have an exciting NEW job opportunity within our Edmonton employment support programs that will collaborate with our employer partners to connect clients to sustainable careers.

What will you do?

Workshops

Plan and coordinate the delivery and implementation of the content of workshops for group-based workshops on pre-employment topics and adjusts and revises materials based on trends

Facilitate workshops based on defined schedules and demand

Assist in maintaining an online digital and social media presence

Analyzes success and areas of opportunity for content delivery

Trains other staff on delivery of workshops

Assess and document learners’ progress and provide feedback

Able to organize and manage a classroom to make learning fun, easy and meaningful for learners online and in person

Demonstrate patience and understanding

Work with other departments, such as Marketing & Communications on branding and consistency of content

Provide career coaching for clients; assists clients in analyzing and synthesizing career exploration information

Provide support for in-person job clubs as required

Resource Coordination

Maintains and updates client records within the internal database, including detailed notes on client engagement, bootcamp registration and attendance, as well as logging all interactions

Provides recommendations on next steps for the client to the client, informs the Service Coordinator, and other team members of the recommendation

Conducts regular research to become a subject matter expert

Work collaboratively with Service Coordinators, other Facilitators, and Career Advisors Communicates current information to applicable team members on client trends and make recommendations for continued services based on client engagement and needs

Maintains database of career development tools, websites, and related materials

Maintains knowledge of community resources and complementary organizations with the ability to direct/refer clients to appropriate sources of information pertaining to basic needs, mental health, employment standards, etc.

Acts as central point of contact and subject matter expert for clients, support networks, referral sources, and internal team members

General

Diligently works to ensure thorough understanding of all Prospect's programs

Develops measurement system(s) for the program to assess service delivery and contract requirements

Maintains client information in files, records, stats, and reports

Monitors client goals and completion of action or service plans; communicates with other staff as necessary

Supports Employment Resource Centre coverage as required

Complies with company policies/procedures, provincial, privacy and other job related legislation

Champions Prospect’s goals, vision, mission and brand pillars

What does it take to do this job?

Some post-secondary education in career advising or other equivalent program, 3+ years’ experience in a similar role that is directly related to career development (equivalent combination of education and professional experience will be considered); preference given to those with experience in Adult Learning and Facilitation

3+ years’ of pre-employment and essential skill development expertise including:

Resume and cover letter development

interviewing skills including knowing the various techniques used, and the ability to prep clients

Intermediate proficiency with Microsoft Office products (Word, Excel, PowerPoint) and presentation software; advanced proficiency with internet, online, and social media platforms

Exceptional oral communication, team work, and interpersonal skills including the ability to build relationships, engage, counsel, motivate, coach, and collaborate with a variety of internal and external stakeholders

Knowledge of, and experience using, career exploration tools and websites, with the ability to assist clients in synthesizing and analyzing information to develop realistic action plans and job targets

Experience accessing local labour market information and tools

Exposure to various legislation such as: OH&S, Human Rights, and Employment Standards, with exposure to corporate human resources best practices

Elevated written communication and content development experience (creation of workshop/seminar materials, tailoring written communication to various audiences, formatting written materials, having branding awareness, and applying appropriate email etiquette)

Experience leading/facilitating different formats of meetings, workshops and presentations to various audiences of internal and external stakeholders

Highly effective interpersonal and organizational skills

Commitment to continuous learning and growth.

Experience working with a variety of demographics and disabilities

Have an awareness of other cultures and their own

Excellent communication and coaching skills with the ability to gather information and work with clients

Evidence of creativity and flexibility

Shows respect, patience, and understanding to all learners

A non-judgmental, respectful and empathetic approach to a variety of issues faced by our adult students

Exposure to diversity and inclusion specific to disabilities is an asset

Experience in a retail, hospitality or food service industry will be an asset

All employees must pass a background check

This position is currently a hybrid position and employees must be flexible to work from the office as well as from a home base

If you require an accommodation in order to participate in the application or selection process, please contact the HR/Recruitment department at [email protected].

Prospect will consult with all applicants who request accommodation during the process to ensure that the accommodation provided takes into account any individual accessibility needs. Any information received relating to accommodation will be addressed confidentially.

About Us

Break Barriers. Employ Change.

At Prospect, we value the diversity of people. Diversity at Prospect means a workplace where individual differences are recognized and appreciated, respected, and responded to in ways that fully develop and utilize each person’s talents and strengths.

Prospect helps people get jobs. We’re a not-for-profit and registered charity, so while the bottom line can’t be ignored, it’s not our priority. Clients are.

Prospect strongly believes in its five brand pillars and is looking for great candidates who share the same beliefs:

Enthusiastic

Prospect approaches every opportunity with enthusiasm. We drive change with energy, optimism, and commitment. Anyone who walks through our doors can feel the positive energy.

Professional

In every facet of our work, our actions show a commitment to professional management and service delivery. Prospect is accountable, ethical, and honest.

Innovative

Prospect creates change by envisioning the end game and creating the means to realize it. We believe asking “why not?” aids progress. Solutions are created when we think beyond traditional boundaries.

Inclusive

Prospect is driven to achieve equal access for all to opportunities and resources. We strive to create a fair, healthy and high-performing environment where everyone is respected, encouraged, and motivated, and their contributions help Prospect attain its goals.

Collaborative

Prospect seeks different perspectives. All parties must be engaged, including for-profit, not-for-profit, funders and government. Only by understanding all points of view can we create inclusive workplaces.