MSP Sales

Company Description Four Nines IT Group is a managed service provider (MSP) delivering reliable, high-availability IT services to business clients. The company focuses on proactive support, secure infrastructure, and responsive customer care to keep clients’ systems running smoothly. Team members collaborate closely with customers to understand their operations and design solutions that align with business goals. The environment emphasizes accountability, continuous improvement, and professional growth for individuals who are committed to high-quality service delivery.

Role Description The MSP Sales role is a full-time position based in Calgary, AB, responsible for driving growth by selling managed IT services and solutions to new and existing clients. Day-to-day tasks include prospecting and qualifying leads, conducting discovery meetings, preparing proposals, and delivering presentations tailored to client needs. The role involves managing the sales pipeline, negotiating contracts, and collaborating with technical teams to ensure solutions are accurately scoped and implemented. The MSP Sales professional maintains ongoing relationships with clients, provides regular account reviews, supports renewals and upsell opportunities, and participates in industry events and training to stay current on services and market trends.

Qualifications

• Candidates should possess strong Communication and Customer Service skills to build trust, understand client needs, and provide clear, responsive support.
• Candidates should possess proven Sales skills, including prospecting, consultative selling, and closing, ideally within technology or MSP environments.
• Candidates should possess Training and Sales Management skills to guide clients through service adoption and contribute to structured sales processes and team effectiveness.
• Additional beneficial qualifications include familiarity with managed IT services, basic understanding of networking and cloud concepts, experience with CRM tools, and the ability to meet targets in a fast-paced environment.
• Post-secondary education in Business, Marketing, IT, or a related field is an asset, along with a track record of working collaboratively with technical teams and corporate clients.