Disability Income Assistance Coordinator (DIAC) Talent Pool

Working closely within the AISH/ADAP team your primary role as an Disability Income Assistance Coordinator could involve: commencing new applicants, determining the continued eligibility for financial benefits, issuing benefits in accordance with applicable policies and program legislation, monitoring and updating client progress, and linking clients to relevant community resources and making referrals. In this busy environment with a high volume of case files, you'll be expected to provide quality service to clients who have varying levels of needs and abilities.

The majority of interaction with clients will be through a contact center model.

The ideal candidate must have strong and adaptive communication skills to work effectively with vulnerable Albertans.

Qualifications

Requirements

• Related university degree in Social Science, no experience required, or equivalent as described below.
• Other education may include but not limited to Business Administration/Commerce, Finance, Justice, Criminology, Counselling, and Healthcare & Medical studies.

Equivalency

• 1 year of education for 1 year of experience; or 1 year of experience for 1 year of education.

Please provide a cover letter outlining your experience in relation to the specified qualifications for this role.

Pay: $66,884.00-$87,736.00 per year

Benefits

• Company pension
• Dental care
• Employee assistance program
• Extended health care

Work Location: In person